There are some people in the online world who prove to be more influential than others in terms of the information they provide to the public. For example, exclusive and time-sensitive price data or reviews of new products are the types of information that these third-party individuals seem motivated, even compelled, to offer to as many people as possible. Much to the initial annoyance of companies, such information bears importantly on influencing actual purchasing behavior.
“Marketing Mavericks”—people who exercise a new kind of power in the online world by influencing consumer behavior online. How people use this online information from specific purchasing websites (such as Amazon.com), where people post reviews of products and where other people read those reviews as part of their decision-making process. Research methods: using the internet to unobtrusively gather data about people’s real behavior, prior to more direct investigation by questionnaire or interview.
The complex world in which the Marketing Mavericks live and work.